Shipping & Returns

1. All orders will be processed, and shipped within three to four business days. The only exclusion to this, is the hose sets we sell, which are made to order, and due to the supply chain issues, supplies will take longer to receive. The hose sets at times may take up to 3 months to ship. We apologize for any inconvenience.

2. If you wish to cancel your order:

1. you can notify us by email to red@redsautorehab.com before we have shipped the goods to you;
or


2. where goods have already been shipped to you, by returning goods to us in accordance with clauses 2.2, and 2.3 below.


2.2 You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange. you will be liable for all shipping costs. Upon receipt of the goods we will give you a full refund of the amount paid, minus shipping, or an exchange credit as required.

2.3 Any orders returned after 30 days will be charged a 10% restocking fee, and will be paid by check, unless customer is informed otherwise.